Privacy Policy
Last updated: November 15, 2025
At UserFirst, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
Contact Information
UserFirst UX/UI Design Services
89 Themistokli Dervi Avenue
1066 Nicosia, Cyprus
Email: info@domain.com
Our Commitment to Data Protection
We are committed to protecting your personal information and your right to privacy. We believe in transparency about what data we collect, how we use it, and with whom we share it. This policy applies to all information collected through our website and any related services.
By using our website, you consent to the practices described in this Privacy Policy. If you have questions or concerns about our policy or practices, please contact us using the information provided above.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you express interest in obtaining information about our services, participate in activities on our website, or otherwise contact us. This includes:
- Name and contact information (email address, phone number)
- Project details and requirements submitted through contact forms
- Communication preferences
- Any other information you choose to provide
Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and browsing actions. This may include:
- IP address and location data
- Browser type and version
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Clickstream data and interaction patterns
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These help us understand how visitors use our website and improve your experience. For detailed information about the cookies we use, please see our Cookie Policy.
Legal Basis for Processing
We process your personal information based on your consent, our legitimate business interests, contractual necessity, or compliance with legal obligations. When we rely on consent, you have the right to withdraw it at any time.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery: To respond to your inquiries, provide requested services, and manage client relationships
Communication: To send administrative information, updates about our services, and respond to your questions
Website Improvement: To understand how visitors use our website and identify areas for enhancement
Analytics and Research: To analyze usage patterns, measure the effectiveness of our content, and conduct market research
Marketing: To send promotional materials and information about services that may interest you (with your consent)
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Security: To protect our website, prevent fraud, and ensure the security of our systems and data
We will not use your personal information for purposes beyond what we disclosed when collecting it without first obtaining your consent.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include
- Encryption of data in transit using SSL/TLS technology
- Regular security assessments and updates
- Access controls limiting who can view personal information
- Secure storage systems with regular backups
- Employee training on data protection practices
- Monitoring for security threats and vulnerabilities
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to implementing industry-standard protective measures.
Data Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law, and take immediate steps to minimize any potential harm.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Analytics Services
We use analytics services to help understand website usage. These services may collect information about your use of our website and other websites to provide analytics and measurement services.
Legal Requirements
We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or part of our business, your information may be transferred to the acquiring entity.
We require all third parties to respect the security of your personal information and treat it in accordance with applicable law.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
- Contact Form Data: Retained for up to 3 years or until the inquiry is resolved
- Analytics Data: Anonymized after 26 months
- Cookie Data: Retained according to cookie expiration periods (see Cookie Policy)
- Marketing Communications: Retained until you unsubscribe or opt out
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union.
Right to Access
You can request access to the personal information we hold about you and receive a copy of that information.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
You can request that we delete your personal information, subject to certain legal exceptions.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain circumstances.
Right to Data Portability
You can request to receive your personal information in a structured, commonly used format.
Right to Object
You can object to certain types of processing, including direct marketing and processing based on legitimate interests.
How to Exercise Your Rights
To exercise any of these rights, please contact us at info@domain.com. We will respond to your request within the timeframe required by applicable law, typically within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Marketing Communications
If you receive marketing emails from us, you can opt out at any time by clicking the unsubscribe link in the email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you administrative messages related to our services.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We encourage you to review the privacy policy of every website you visit. This Privacy Policy applies only to information collected through our website.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
If we become aware that we have collected personal information from children without parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the date at the top of this policy and may provide additional notice as appropriate.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
UserFirst UX/UI Design Services
89 Themistokli Dervi Avenue
1066 Nicosia, Cyprus
Email: info@domain.com
Phone: +357 22 593 748
We will respond to your inquiry as promptly as possible, typically within 5 business days.